PT Balfour Beatty Sakti Indonesia is committed to delivering consistently high standards of service to its customer, to agreed specifications by means of an organisation in which individuals have and accept clearly defined responsibilities for the quality of their work, are provided with information on the required standards of service and are trained and competent to carry out their work.

The standards of service will be maintained within a framework for continual improvement which will comply in full with the requirements of ISO 9001:2000 – Quality Management Systems. Implementation of our management system will be delivered through professional standards of quality and production management.

Our pursuit of excellence in the delivery of these services is not an option, but a business necessity. This policy will be reviewed for continuing suitability and adequacy in line with our process for management reviews of the Quality Management System.